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Find answers to your questions and get help from our expert support team. We're committed to providing you with the best possible experience.

Frequently Asked Questions

Frequently Asked Questions

Quick answers to the most common questions from our customers

To redeem a digital voucher, log into your account, go to 'My Vouchers', select the voucher you want to redeem, and follow the instructions provided. Each voucher type has specific redemption steps.
If your payment has been successfully processed and the card does not immediately appear, please check for a notification containing your card details. You can also access your purchase log, located in the main menu, to retrieve your card information.
To verify your card, please contact Qi Card customer service by calling 422.
How to Contact Us You can reach us through any of our communication channels: 1- Customer Service Center: Call us at 6355. 2- Social Media: Find us on Facebook, Instagram, or through our website's contact page. 3- Email: Send us a message at info@digitalzone.app. 4- In-App Support: Use the support feature directly within the Digital Zone app.
To request account deletion, please contact our support team through one of the following channels. They will guide you through the process. 1- Email: info@digitalzone.app 2- Social Media: Message us on Facebook or Instagram. 3- In-App Support: Use the support feature within the Digital Zone app.
All purchased cards are automatically saved in two locations: - The Digital Zone app's purchase record. - The Purchases section within the Qi Card services app.
Contact Our Support Team

Contact Our Support Team

Can't find what you're looking for? Our friendly support team is here to help you

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Sunday to Thursday

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GMT+3 (Baghdad Time)

Sunday - Thursday

9:00 AM - 5:00 PM

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Digital Zone

The Middle East's premier digital voucher marketplace, delivering instant access to your favorite brands.

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